CQC Rates Modality Mid Sussex ‘Good’ Overall

We are proud to share that the Care Quality Commission (CQC) has rated Modality Mid Sussex ‘Good’

overall, recognising the huge progress we have made since being placed in Special Measures in 2023.

This achievement reflects the hard work, commitment, and dedication of our whole team over the past

two years. Together, we have delivered real improvements in care and access – recruiting more staff,

offering more appointments than ever before, cutting call waiting times, and opening our new digital front

door to make it easier for patients to get the help they need.

We have also introduced new services such as weekend clinics, group consultations, health coaching,

and expanded vaccination programmes, while strengthening our focus on patient safety, staff wellbeing

and inclusive, compassionate care.

We want to thank our Patient Participation Group and wider community for their invaluable support and

feedback throughout this journey. Your input has helped shape the positive changes we’ve made, and we

are committed to continuing to listen and improve.

This Good rating is an important milestone – but it is not the end of the journey. We remain focused on

building on this success and delivering the very best care for our patients.