Modality Mid Sussex
Welcome to our new surgery website
*Staff Training Notice*
Please note all our Mid Sussex Practice locations will be closed from 12.30pm on Wednesday 16th October 2024 for staff training. We will be reopen as normal on Thursday 17th October 2024. Should you need medical help during this time, please call your practice where you will be redirected to the medical team who are providing cover.
New Patient Access System Coming Soon!
From the 23rd October, we will be switching to a new patient access system called Rapid Health. With this system, you will be able to book GP & Allied Health Professionals appointments online by answering a few quick questions, eliminating the need to call us. If you don’t have access to the internet, don’t worry you can still call us, and our reception team can complete the online form for you over the phone. If no appointments are available, your request will be sent to a GP for review, and care offered within an appropriate timescale.
You can find out more by reading our Rapid Health Frequently Asked Questions Guide (FAQs).
Your Feedback
We are committed to delivering high-quality healthcare and services to all our patients, and your feedback is important to us. Whether you have positive feedback or suggestions for improvement, we’d love to hear from you.
- To submit a complaint or compliment, please visit: https://www.modalitypartnership.nhs.uk/modalitypartnership/complaintsandcompliments
- To complete a Friends & Family survey questionnaire about the care you have received, please visit: https://uk.surveymonkey.com/r/MHCH58W
- To submit an online review, please visit: https://www.nhs.uk/services/gp-surgery/modality-mid-sussex/H82040/leave-a-review
Accessibility
If you need any help our team will be pleased to assist you. We have the following access for our disabled patients and visitors:
- Disabled parking
- Disabled WC
- Induction loop
- Step free access
- Text Relay
- Wheelchair access
Extended Hours
We offer appointments outside of core opening hours on Saturday mornings, alternating across all practice sites. Please contact reception for further details.
Out of Hours and Emergencies
For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
Latest News
New Patient Access System Coming Soon!
29th August 2024From the 23rd October, we will be switching to a new patient access system called Rapid Health. With this system, […]
Global IT issue affecting GP practices and pharmacies nationally
19th July 2024We are aware of a global IT issue which is affecting some primary care services in our region. It may […]
Stop Smoking Day
13th March 2024It’s never too late to quit smoking. Stopping smoking is one of the best things you will ever do for […]
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Get StartedNHS App
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions and view your GP medical record and test results.
If you are having difficulties accessing or setting up the NHS App please visit https://www.nhs.uk/nhs-app/nhs-app-help-and-support/ for support and further information.
Modality
