Modality Mid Sussex
Welcome to our new surgery website
Important Patient Update – Ongoing IT System Issues Affecting Rapid Health
Due to a national issue affecting the practice’s clinical IT system (EMIS), we are currently experiencing significant technical difficulties which are outside of our control. As a result, Rapid Health will remain closed from 6am tomorrow morning until we can confirm the issue has been resolved.
As of 16:00h today (24th April), we do not have a confirmed timeframe for when the issue will be fixed, and we are awaiting further updates from EMIS, our clinical system provider.
If you have an urgent medical concern that cannot wait, please contact the practice by phone and our team will do their best to support you.
We will provide a further update at 9am tomorrow morning. If the issue is resolved before then, we will reopen Rapid Health as soon as it is available and update patients accordingly.
Thank you for your continued patience and understanding during this time.
Free Online Health Coaching
Modality and GOQii: A Trusted Partnership for Your Health
We have partnered with GOQii, a leading preventive healthcare company to offer you a FREE personalised health coaching service on your mobile or tablet via the GOQii app.
Your certified health coach will guide you with nutrition, exercise and lifestyle changes to support and improve your overall well-being.
Your Feedback
We are committed to delivering high-quality healthcare and services to all our patients, and your feedback is important to us. Whether you have positive feedback or suggestions for improvement, we’d love to hear from you.
- To submit a complaint or compliment, please visit: https://www.modalitypartnership.nhs.uk/complaint-form
- To complete a Friends & Family survey questionnaire about the care you have received, please visit: https://uk.surveymonkey.com/r/MHCH58W
- To submit an online review, please visit: https://www.nhs.uk/services/gp-surgery/modality-mid-sussex/H82040/leave-a-review
Accessibility
If you need any help our team will be pleased to assist you. We have the following access for our disabled patients and visitors:
- Disabled parking
- Disabled WC
- Induction loop
- Step free access
- Text Relay
- Wheelchair access
Extended Hours
We offer appointments outside of core opening hours on Saturday mornings, alternating across all practice sites. Please contact reception for further details.
Out of Hours and Emergencies
For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
Latest News
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Get StartedNHS App
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions and view your GP medical record and test results.
If you are having difficulties accessing or setting up the NHS App please visit https://www.nhs.uk/nhs-app/nhs-app-help-and-support/ for support and further information.
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