Modality Mid Sussex
Welcome to our new surgery website
CQC Rates Modality Mid Sussex ‘Good’ Overall
We are proud to share that the Care Quality Commission (CQC) has rated Modality Mid Sussex ‘Good’ overall, recognising the huge progress we have made since being placed in Special Measures in 2023.
This achievement reflects the hard work, commitment, and dedication of our whole team over the past two years. Together, we have delivered real improvements in care and access – recruiting more staff, offering more appointments than ever before, cutting call waiting times, and opening our new digital front door to make it easier for patients to get the help they need.
We have also introduced new services such as weekend clinics, group consultations, health coaching, and expanded vaccination programmes, while strengthening our focus on patient safety, staff wellbeing and inclusive, compassionate care.
We want to thank our Patient Participation Group and wider community for their invaluable support and feedback throughout this journey. Your input has helped shape the positive changes we’ve made, and we are committed to continuing to listen and improve.
This Good rating is an important milestone – but it is not the end of the journey. We remain focused on building on this success and delivering the very best care for our patients.
The CQC report is available for you to read here: https://www.cqc.org.uk/location/1-7337522257.
Thank you to our patients and staff for your continued support as we work together to provide safe, high-quality care.
Family Health & Fun Day – Walk-In Event
We are excited to invite you to our Family Health & Fun Day at Judges Close Surgery on Wednesday, 17th September between 10.00am – 2.00pm.
This is a walk-in event – no appointment needed.
Children’s Health
- Nasal Flu Vaccinations (ages 2 & 3 years)
- Childhood Immunisations – 12-month and pre-school boosters available
- Meet our local Immunisation Nurse to ask questions or discuss any concerns
Learn & Connect
- Free 30-minute Basic Life Support training (limited places – first come, first served)
- Meet our Social Prescribing Team and find out how they can support you
- Chat with members of our Patient Participation Group and share your feedback on GP services
Fun for Families
- Colouring activities
- Balloons and giveaways
- A chance to meet other families in your community
Save the date and drop in on the day – we look forward to welcoming you.
Free Online Health Coaching
Modality and GOQii: A Trusted Partnership for Your Health
We have partnered with GOQii, a leading preventive healthcare company to offer you a FREE personalised health coaching service on your mobile or tablet via the GOQii app.
Your certified health coach will guide you with nutrition, exercise and lifestyle changes to support and improve your overall well-being.
Your Feedback
We are committed to delivering high-quality healthcare and services to all our patients, and your feedback is important to us. Whether you have positive feedback or suggestions for improvement, we’d love to hear from you.
- To submit a complaint or compliment, please visit: https://www.modalitypartnership.nhs.uk/complaint-form
- To complete a Friends & Family survey questionnaire about the care you have received, please visit: https://uk.surveymonkey.com/r/MHCH58W
- To submit an online review, please visit: https://www.nhs.uk/services/gp-surgery/modality-mid-sussex/H82040/leave-a-review
Accessibility
If you need any help our team will be pleased to assist you. We have the following access for our disabled patients and visitors:
- Disabled parking
- Disabled WC
- Induction loop
- Step free access
- Text Relay
- Wheelchair access
Extended Hours
We offer appointments outside of core opening hours on Saturday mornings, alternating across all practice sites. Please contact reception for further details.
Out of Hours and Emergencies
For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath you should call 999
Local and NHS services
The surgery works in partnership with local and NHS service providers and groups.
Latest News
📢 Important Update: Changes to Local Blood Test Appointments 📢
3rd March 2025From Monday 3rd March 2025, the Phlebotomy Departments at Surrey and Sussex Healthcare NHS Trust are introducing a new online […]
New Patient Update & Launch of Under 16s Rapid Health Form
5th February 2025We are pleased to share the latest Patient Update, which includes important news about our services and improvements. You can […]
📢 Important Update from Modality Mid Sussex 📢
19th November 2024We’re currently experiencing high levels of winter illness among both our clinical and non-clinical staff. Unfortunately, this has led to […]
Subscribe by email to our latest News!
CQC Rating
Online Services
Get StartedNHS App
You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions and view your GP medical record and test results.
If you are having difficulties accessing or setting up the NHS App please visit https://www.nhs.uk/nhs-app/nhs-app-help-and-support/ for support and further information.
Modality
